Wednesday, August 21, 2019

Switch Energy Keeps Calling

The fine folks at Switch Energy called yet again. When the rep asked if I was getting any assistance, I said I had to check and see. I asked aloud if were were getting any assistance and then asked the rep whether or not my dad helping with the bill counted as assistance. The rep asked if I had ever applied for PAPP assistance and I asked aloud whether or not we had ever applied for Paper Assistance. I then told the rep that the checks we use to pay the bill are printed on paper. The rep tried to clarify and I said that if someone peed on the electric, that it would shock and kill them. Yet another attempt to clarify seemed to really tick the rep off who vented a frustrated "Alright!".

The rep said he needed "a clear no. Say no". I then asked him how we got a clear nail to him in the mail. The rep ignored it and asked me to get a copy of my bill. The rep asked for the account number "as it appears on the bill" and I told him it was printed, though I had to ask what kind of font it was. The rep passed me off to a supervisor who got increasingly pissed off at my attempts to play dumb. The call ended when I made yet another attempt at the "Heywood Jablowmee" joke.

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